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신연희 ( Shin Youn-Hee ) - 양산부산대학교병원
이은남 ( Lee Eun-Nam ) - 동아대학교 간호학과
조영신 ( Cho Young-Shin ) - 고신대학교 복음병원 외과계중환자실
정선애 ( Joung Sun-Ae ) - 온종합병원 인공신장실
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Abstract
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Purpose: The purpose of the study was to identify the attributes of rapport, their antecedents and consequences.
Methods: Walker and Avant's method for concept analysis was used to analyze the concept. Articles published from January 2007 to May 2017 were searched through PubMed, CINAHL, and RISS databases using “rapport” as a keyword.
Results: The attributes of rapport were as follows: 1) understanding; 2) sharing information; 3) empathy; 4) harmonious relationship. The antecedents of rapport were as follows: 1) effective communication skills; 2) relation-oriented attitude. The consequences of rapport were forming trust, therapeutic relationship, improvement of quality of care, increased patients satisfaction and increased nurses satisfaction.
Conclusion: Rapport can be defined as a harmonious relationship that understand each other and share ideas and information.
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KeyWords
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라포, 개념분석
Rapport, Concept analysis
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원문 및 링크아웃 정보
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등재저널 정보
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